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Last updated: January 1, 2026
Ranthambore Hospitality is a booking facilitator, not the property owner. Cancellation charges and refund timelines are set by each individual hotel, resort, camp or tour operator. The exact policy applicable to your booking is shared with you in writing before you pay.
To cancel or modify a confirmed booking, contact us by phone, WhatsApp or email with your booking reference and guest name. We will raise the request with the concerned property or operator on your behalf and confirm the outcome back to you in writing.
The figures below are typical for our partner properties and are provided for guidance only. The binding policy is the one shared with you at the time of booking confirmation.
| Cancellation Received | Indicative Charge |
|---|---|
| More than 15 days before check-in | Minimal or no charge |
| 8–15 days before check-in | Up to 25% of booking value |
| 4–7 days before check-in | Up to 50% of booking value |
| Within 72 hours of check-in | Up to 100% of booking value |
| No-show or early checkout | Generally non-refundable |
Bookings during Christmas, New Year, Holi, Diwali, long weekends and other peak safari dates are frequently non-refundable or carry stricter terms. These conditions are highlighted to you clearly before payment.
Safari permits are issued by the Rajasthan Forest Department and are governed by its own cancellation rules. Once a permit is booked against your ID, it is generally non-refundable and non-transferable. If the department cancels a safari (for example due to a zone closure or adverse weather), any refund is processed according to departmental policy, and we will assist you in following it up.
Approved refunds are processed by the property or operator that received the payment, and are returned to the original payment method. Refunds typically take 7–14 working days to reflect, depending on your bank or payment provider. Payment-gateway charges, where applicable, may be non-refundable.
Ranthambore Hospitality does not charge travellers a separate booking fee for coordinating your reservation. If any service charge has been collected in a specific case, it will be stated on your confirmation and refunded in line with the terms mentioned there.
In the rare event that a property cancels or materially changes a confirmed booking, we will offer you a comparable alternative stay where available, or assist you in obtaining a refund of amounts paid, in line with that property's policy.
Cancellations arising from events beyond reasonable control — including natural disasters, road closures, government restrictions or civil disruption — are handled according to the individual property's force majeure terms. We will assist in negotiating a credit, date change or refund wherever possible.
For cancellation or refund requests, contact us at reservations@ranthamborehospitality.com or +919220722418